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Shipping Info

All orders are shipped FedEx Ground.  Standard cushion orders are produced and shipped within 7-10 business days.  Custom cushion orders require more time and are shipped within 10-12 business days.
 
Shipping rates are based on the subtotal of your order and are as follows:
 
Cart subtotal is $0 - $50 = $15.75
Cart subtotal is $50.01 - $100 = 25% times the subtotal
Cart subtotal is more than $100 = 18% times the subtotal
 
The above rates are for the Continental US only. If you are not located in the Continental US, please continue to place your order and you will be notified if there is a change in shipping costs.
 
From Us to You... Because each item is custom and hand-made, production times may vary. Some aspects to take into mind that can affect waiting times are:
 
Size of order
Difficulty of order
Delivery locations
Fabric stock status
 
It is often thought that our items are made up and can be pulled right off the shelf as orders come in...that is not the case. Because we take pride in our items and make them with quality craftsmanship, all orders must go through a certain process before production can even begin. Again, times may vary on size and difficulty of order. The order in front of yours can also affect production times as well.
 
The general process for making an order is as follows:
 
Order is received
Order is submitted into our production system
Items on order are checked and verified on material usage
Order enters production
Order gets completed and moved to shipping department
Order is shipped out to you
 


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